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Find practical answers for studying, PDF tools, billing, privacy, and your account.

Try searching for uploads, Tina, quizzes, or billing

Help topics

Read the answer here or contact support if you need more help.

Getting started

Set up a Course and add your first material

How do I upload a PDF document?

Click Upload in your Course or drag files directly into the Library. You can upload multiple files at once.

PDF tools

Work with supported document and PDF formats

What file formats can I convert?

plud supports common document, presentation, spreadsheet, image, and text formats. Available formats depend on the conversion tool you choose.

Tina and study tools

Chat with materials and create quizzes

Can I chat with multiple documents at once?

Yes. Add documents to a Course, then choose the files you want plud to use for your conversation.

How does YouTube to Docs work?

Paste a YouTube link and plud will turn the video into a structured document. You can review it, export it, and ask questions about it.

How do I generate quizzes from my documents?

Open a Course, choose Quiz, select your source material, and set the question count and difficulty.

Billing and plans

Understand plans and manage subscriptions

What's included in the free plan?

The free plan includes core study tools with limits on uploads, chat, and generations. Visit the pricing page for current details.

How can I cancel my subscription?

You can cancel from Billing in your account. Your paid access will continue until the end of the current billing period.

Privacy and security

Learn how your files and data are handled

Is my data secure and private?

Your uploads are encrypted in transit and at rest. Your files are not used to train public AI models, and you can delete them at any time.

Account settings

Manage your profile and preferences

Where can I manage my account preferences?

Open Settings from your account menu to update your interface language, email preferences, and Plud account options. Personal identity details are managed through your Tekcify account.

Help Center | plud Answers and FAQs